"My genius is in showing others their own."

Jaidah Blakney, MSHR

When a business is clear and well structured, clients feel confident that their time, money, and experience are being respected. That trust is built through clear policies, thoughtful communication, and systems that work consistently behind the scenes.

I am Jaidah Jane, a Master’s level HR professional who helps beauty professionals, wedding vendors, and other service based business owners turn growing side hustles into professional, well organized businesses. I work with owners who are talented at what they do but want their business to run more smoothly, predictably, and confidently.

From booking policies and contracts to simple tracking tools and leadership coaching, I help you build systems that function like a well oiled machine without adding unnecessary complexity. The goal is not to make your business feel cold or corporate, but to help it feel reliable, organized, and easy for both you and your clients to navigate.

Functioning like a business does not mean losing warmth or creativity. It means setting clear expectations, reducing confusion, and building trust through consistency. Together, we create structure that supports your growth, improves client retention, and gives you the confidence to lead your business with intention.

Client experience is not just about how you serve your clients. It is about building a foundation that supports everyone involved.

Services

I help service based business owners build professional, well organized systems that make running a business easier for you and more reliable for your clients. My work is designed to bring clarity, consistency, and structure to the parts of your business that often feel overwhelming or improvised.

Whether you are transitioning from a side hustle into a full time business or refining systems that no longer support your growth, these services are built to meet you where you are.

How to Choose

If you want to fix one specific issue, start with a Client Experience Essential.
If you want your business fully structured and ready to scale, the Systems Bundle is the best fit.
If you want ongoing support and system maintenance, choose my monthly Retainer which provides long term partnership.

Important Notes

These services provide operational and client experience support and do not constitute legal advice. Contract templates and policies may be reviewed by an attorney if desired.

  • Single Service Options

    These are individual tools designed to strengthen one specific part of your business. This tier is ideal if you know exactly what you need or want to start small.

    Each service is delivered as a ready to use, customized tool.

    Available Services

    Booking and Cancellation Policy
    $250
    A clear, client friendly booking and cancellation policy written to protect your time and income while remaining easy for clients to understand.

    Contract Template
    $350
    A professional service agreement that outlines expectations, responsibilities, and protections for both you and your clients.

    Client Communication Templates
    $200
    A set of drafted messages for common situations including inquiries, booking confirmations, rescheduling, cancellations, late arrivals, and follow ups so you can communicate consistently and confidently.

    Automated Business Tracking Spreadsheet
    $400
    A custom spreadsheet designed to track bookings, repeat clients, cancellations, no shows, and monthly revenue with built in automation and clear instructions for use.

    Best for
    New business owners
    Side hustles becoming more consistent
    Owners who want to strengthen one area at a time

  • $1,200

    This package provides the core systems every service based business needs to operate professionally and sustainably. It is designed for owners who want everything set up at once so their business can function like a well oiled machine.

    Includes

    Booking and cancellation policy written for your business
    Professional contract template
    Automated business tracking spreadsheet
    Guidance on how to use and maintain each tool

    You will leave with systems that create clarity, consistency, and confidence for both you and your clients.

    Best for
    Established service providers
    Wedding vendors and seasonal businesses
    Owners ready to scale with structure

  • $500 per month

    This ongoing support option is for business owners who want their systems actively maintained and optimized over time.

    I help ensure your backend continues to function smoothly as your business grows and evolves.

    Includes

    Monthly review of automated spreadsheets and business metrics
    Ongoing updates and optimization of tracking systems
    Automated client communication at agreed upon intervals
    Adjustments to workflows and templates as your business changes
    Monthly check in call for guidance and support

    Best for
    High volume service providers
    Business owners who want hands on support
    Clients focused on long term sustainability and growth

Work With Me